All engagements

Workday Customer Accounts & Collections Analyst

DunningWorks·Finance
Remote (US)$82/hr · W-2 or 10994 months20 hrs/weekStarts Feb 22, 2027

At a glance

Rate
$82/hrW-2 or 1099 through Contractor's own entity or third-party payroll provider
Classification
Either W-2 or 1099
Duration
4 monthsContingent upon project needs and performance
Contract-to-hire
Possible
Hours
20 hrs/week10am–2pm EST
Location
Remote (US)No travel
Start
Feb 22, 2027
Experience
2+ years
Education
Bachelor's Degree
Work authorization
US Citizen, Green Card, H-1B Visa
Reports to
Finance Transformation Manager
Team
Finance Systems · 6 people

The engagement

This engagement focuses on optimizing collections processes and automating dunning workflows within Workday for DunningWorks. You will partner with finance stakeholders to improve cash collection efficiency and ensure robust reporting through strategic configuration. This role is essential for streamlining accounts receivable operations and preparing the team for a successful system go-live.

Scope & deliverables

  • Completed Workday AR and Collections configuration workbook
  • Documented collections playbook and SOPs
  • Executed UAT test scripts and summary reports
  • Finalized process flow diagrams and audit-ready design documentation
Month 1Complete discovery workshops and initial system design documentation
Month 2Finalize core configuration and begin SIT testing cycles
Month 3Conduct UAT and finalize process documentation and workbooks
Month 4Execute cutover, support go-live, and complete hypercare training

What you'll do

  • Facilitate design workshops to translate business requirements into Workday AR configuration
  • Configure dunning cycles, customer statements, and promise-to-pay tracking
  • Execute SIT and UAT test scenarios and manage defect resolution
  • Develop comprehensive configuration workbooks, design documentation, and process flows
  • Provide guidance on leading practices, internal controls, and financial system design
  • Support cutover, go-live, and post-implementation hypercare activities

Qualifications

Must have

  • 2+ years of hands-on experience in Workday AR and Collections
  • Proven delivery experience on at least two full-lifecycle Workday implementations
  • Deep functional knowledge of Dunning Letters, Customer Statements, and Aging Analysis
  • Solid understanding of US GAAP accounting principles and financial close processes
  • Bachelor's degree in Accounting, Finance, Information Systems, or related field

Nice to have

  • Relevant Workday platform certifications
  • CPA license or significant background in accounting or audit
  • Prior experience working in high-growth, fast-paced environments
Workday ARCollectionsDunning LettersCustomer StatementsAging Analysis
You'll thrive here if… You are a highly analytical Workday expert who communicates effectively with finance leaders and thrives on translating complex AR requirements into scalable, automated system solutions.

Pay & terms

Rate
$82/hr
W-2 or 1099 through Contractor's own entity or third-party payroll provider
Overtime
Not applicable
Payment
Net-30

Good to know

  • Contractor uses own hardware
  • Pre-approved travel only
  • Opportunity to work directly with senior finance stakeholders on a high-impact transformation
  • Flexible remote working environment
  • Exposure to advanced dunning automation strategies

Hiring process

  1. 1Recruiter screen30 min
  2. 2Technical assessment60 min
  3. 3Final stakeholder review45 min

Typical timeline: 1-2 weeks

How to apply: Resume. Applications close Jan 31, 2027.

The rate above ($82/hr) is what this engagement pays on a Either W-2 or 1099 basis.

DunningWorks is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Workday Customer Accounts & Collections Analyst$82/hr · W-2 or 1099 · 4 months

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